Stop managing IT. We'll own it.
We handle technology from a hire's first day to their last — and everything in between. One team. No surprises.
We handle technology from a hire's first day to their last — and everything in between. One team. No surprises.
New hire starts Monday. It's Thursday and they still don't have access to what they need. The person who usually handles this is out.
Someone quits on bad terms. Two weeks later you realize their email is still active. You're not sure what else they have access to.
Nobody's watching the security alerts that have been piling up. No one completed the security training that was due last quarter. And the backups stopped running months ago, with no notice.
Meanwhile, your competitors are figuring out how to use technology to move faster than you. And you're still rebooting routers.
Every employee goes through three phases: joining, working, and leaving. We own all three — so you can focus elsewhere. Our mission.
A new hire's first impression of your company is their laptop. We make sure it's set up, secured, and ready before they sit down — accounts, apps, and access, all done.
While your team is working, we're watching. Help desk for anything that breaks, security monitoring that never sleeps, and compliance tracking that runs automatically.
When someone leaves, their access has to go with them — completely, immediately, and verifiably. We handle it the same day so nothing falls through the cracks.
Ongoing support isn't one thing — it's three disciplines working together. Here's what's actually happening in the background while your team works.
When something breaks, your team calls us. A real person who knows your setup picks up — not a ticket queue, not a bot.
We watch your environment around the clock. Most breaches aren't sophisticated — they exploit things nobody saw. We catch them first.
We track your security posture continuously — so when a client asks or an auditor comes knocking, you have all the answers.
We learn your business, get everything locked in, and run it from there. No surprise invoices, no ticket black holes.
30 minutes. We learn your business, your headaches, and your team size. No pitch deck. If we're not the right fit, we'll say so.
24 hours. We point our IT agent at your business and start scanning. You'll finally know what's been broken.
Monitoring, security policies, backups, and workflows — all stood up. Your team gets a direct line to us.
We handle everything from here. Every hire, every departure, every alert. Monthly reports keep you in the loop.
Most IT providers run on a patchwork of disconnected tools. Sam is the platform we built to run Pink Duck — a single system where tickets, security alerts, compliance, and employee management all live together.
Are you an MSP? Read more.
Before any ongoing commitment, we can run a Point-in-Time Assessment — a scoped, 24-hour engagement where we test your website, email, and exposure with a semi-autonomous, semi-manual red team. Get the peace of mind of knowing where you're vulnerable. Learn more.