// Our Product

Support
Protect
Govern.

Sam is a single AI agent that runs your help desk, security monitoring, compliance, and reporting — augmented by your team.

Sam
Fully Managed  //  No Self-Hosting  //  SOC Monitoring  //  CIS Compliance  //  Auto Reporting  //  Multi-Tenant  //  AI-Powered  //  M365  //  Google Workspace  //  Production-Proven  //  Security-First  //  Fully Managed  //  No Self-Hosting  //  SOC Monitoring  //  CIS Compliance  //  Auto Reporting  //  Multi-Tenant  //  AI-Powered  //  M365  //  Google Workspace  //  Production-Proven  //  Security-First  // 

Ask Sam anything.

help@sam.pinkduckcompany.com
// Two jobs. One agent.

Help desk
+ SOC analyst

Sam runs your tickets during the day and watches your network 24/7. No dashboard. Not "yet another tool." When something needs you, you get a text. Your SOC has your number.

[Support]

The NOC

Unified queue. Every channel. AI-assisted routing and resolution with your team in control.

  • Phone, email, SMS
  • Contextual response within 30s
  • Real-time outage monitoring
  • Full audit trail
  • More!
[Protect]

The SOC

Security monitoring that doesn't require a dashboard. Alert triggers. You respond. Sam triages.

  • 10+ integrations
  • Endpoint and cloud alerts
  • Proactive security testing
  • Correlation with the help desk
  • More!
// AI SOC++

Alerts reach you.

Sam doesn't make you hunt through dashboards. New tickets, security events, compliance issues — whatever needs attention — arrives on your phone with context attached.

Real alerts. Real fast. Suspicious login at 2am? You know in seconds.
One conversation. Ask follow-ups, request more context, or close — all by SMS or phone.
Ask anytime. Text "anything unusual right now?" — Sam checks and replies.
Context, always. Sam knows your M365 tenant, your Cloudflare config, your users. Nothing is raw.
Sam
🚨 Impossible travel — jessica@company.com

Chicago 9:14am → Austin 9:31am. 17 min gap, 1,100 miles.

Can't auto-close. Need your call.
Could it be a VPN?
Unlikely — Austin IP is residential, not a known VPN exit. Should I keep investigating?
Yes. I'll check her calendar.
// Compliance coverage

All 18 CIS Controls

Continuous governance of every critical safeguard.

Inventory & Control

Software Assets

Data Protection

⚠ Alert

Configuration

Identity & Access

⟳ Testing

Data Recovery

Mail Security

Audit & Logs

Incident Response

⟳ Testing

Provider Management

Security Training

Malware Defenses

Network Defense

Secure Access

⚠ Alert

Wireless Access

App Security

Threat Management

Penetration Testing

// Get started

Are you ready to meet Sam?

Request License