We are your IT department. We handle everything technology — so you can stay focused on running your business.

Founded by a former government hacker and cybersecurity veteran with experience at Mandiant and CrowdStrike. We built Pink Duck to give small businesses access to the kind of security that used to be reserved for large enterprises.

We monitor your environment around the clock, respond to threats before they become incidents, and make sure your team is never the weakest link. Real protection — not a checkbox.

When something breaks, we fix it — fast. Reach us by phone, text, or email. No tickets that disappear into a queue, no outsourced call centers.

A flat monthly rate per business. No surprise invoices, no nickel-and-diming. You always know exactly what you're paying.

Based in Reading, MA — we serve small businesses across the Boston metro and take on clients nationwide, traveling on-site when it matters.

Sam is an AI-powered PSA built for MSPs. It replaces a stack of disconnected tools with a single platform — combining a SOC analyst, a help desk, and a compliance engine in one place.

Sam manages all tickets across all accounts from a unified queue. End users can reach the help desk by text, phone, or email — Sam triages, responds, and escalates without your team having to babysit every request.

Built-in RMM and expense management integrations keep your toolchain connected. Sam pulls data from the systems you already use and surfaces it where it's actually needed.

Automated reports with AI-generated summaries give you and your clients a clear picture of what's happening — without anyone having to write a word.

All 18 CIS Controls are tracked per account, out of the box. Customize and enforce policies to match each client's risk profile — Sam monitors drift and flags gaps automatically.

Daily differential backups for Amazon S3, Google Workspace, and Microsoft 365 — across every account, automatically. No manual configuration, no missed windows.

Built by the team behind MITRE ATT&CK and CALDERA. The same threat intelligence that drives Fortune 500 security programs — delivered at a price point that works for small business clients.