What powers Pink Duck
Sam is our internal AI support agent that cuts response time from hours to seconds and runs more than 300 security scans against your business every single day.
Your complete IT department
Real security. Real humans. For small business.
What we do
Everything your business needs to stay supported and secure
Reactive IT
We're here when you need us
Something breaks, gets hacked, or stops working — you call us and we respond immediately. From a single employee locked out of their account to a ransomware attack, we're on it.
Proactive IT
We're working whether you call or not
Every day we're patching your devices, monitoring for threats, managing your accounts, enforcing policies, and running security scans — so problems never become emergencies.
Onboard in a single week
In just 5 days, you can go from uncertain to informed
Day
1
Your Goals
We get to know you and your team, focusing on your current pain-points and your goals
Day
2
Your Tech
We deploy monitoring, security tools, and account protections across your environment
Day
3
Your People
Your team installs Sam, enabling real-time support, patching, and device protection
Day
4
Your Process
We build out your initial IT todo list, aiming to simplify and reduce both your costs and risks
Day
5
Your Future
We turn on continuous security monitoring and make our help desk available to your team
