Stop managing IT. We'll own it.
We handle technology from a hire's first day to their last — and everything in between. One team. No surprises.
We handle technology from a hire's first day to their last — and everything in between. One team. No surprises.
New hire starts Monday. It's Thursday and they still don't have access to half the tools they need. The person who usually handles this is out.
Someone quits on bad terms. Two weeks later you realize their email account is still active. You're not sure what else they still have access to.
Nobody's watching the security alerts that have been piling up. No one completed the security training that was due last quarter. And the backups stopped running months ago, with no notice.
Meanwhile, your competitors are figuring out how to use technology to move faster than you. And you're still rebooting routers.
Every employee goes through three phases with technology: joining, working, and leaving. We own all three — so you never have to think about it.
A new hire's first impression of your company is their laptop. We make sure it's set up, secured, and ready before they sit down — accounts, apps, and access, all done.
While your team is working, we're watching. Help desk for anything that breaks, security monitoring that never sleeps, and compliance tracking that runs automatically.
When someone leaves, their access has to go with them — completely, immediately, and verifiably. We handle it the same day so nothing falls through the cracks.
Ongoing support isn't one thing — it's three disciplines working together. Here's what's actually happening in the background while your team works.
When something breaks, your team calls us. A real person who knows your setup picks up — not a ticket queue, not a bot. We fix it fast so work doesn't stop.
We watch your environment around the clock. Most breaches aren't sophisticated — they exploit things nobody caught. We catch them first, before they cost you.
We track your security posture continuously — so when a client asks or an auditor comes knocking, you have all the answers.
We learn your business, get everything locked in, and run it from there. No surprise invoices, no ticket black holes.
30 minutes. We learn your business, your headaches, and your team size. No pitch deck. If we're not the right fit, we'll say so.
24 hours. We point our semi-autonomous IT agent at your business and start scanning. You'll finally know what's been broken.
Monitoring, security policies, backups, and onboarding/offboarding workflows — all stood up. Your team gets a direct line to us.
We handle everything from here. Every new hire, every departure, every alert. Monthly reports keep you in the loop without the noise.
Most IT providers run on a patchwork of disconnected tools. Sam is the platform we built to run Pink Duck — a single system where tickets, security alerts, compliance tracking, and employee lifecycle management all live together.
Are you an MSP? Read more.
Per employee, per month. Covers onboarding, daily support, and offboarding — the entire lifecycle.
One number. Every employee. From day one to day done. Expert IT and cybersecurity for less than an hour of traditional IT support.
Before any ongoing commitment, we can run a Point-in-Time Assessment — a scoped, 24-hour engagement where we test your website, email, and external-facing systems with a semi-autonomous, semi-manual red team. We find the holes, close the obvious ones, and hand you a plain-English report of everything we found. No retainer required.
30-minute call. No pitch deck.