Smart help desk
Get started by sending Ark an email. Ask it to solve your biggest technology pain point. Or forward it an email you think might be phishing. Ark is built on emerging AI designed to respond within 30 seconds.
Workstreams
Tickets are tracked by category: support requests, security alerts, audit events, and key initiatives. These buckets allow you to quickly prioritize urgent issues while maintaining visibility across your full IT workload.
Integrated security
Ark connects to your devices, email, website and SaaS products to monitor your cybersecurity. Each issue gets converted into a ticket, so nothing slips through the cracks. Ark sees everything—and responds, day or night.
Automatic resolution
Tickets are created automatically and worked on autonomously: Ark fixes what it can in the moment and notifies you of the rest. For small IT teams, this means no more lost emails or forgotten requests.
Real human support
While Ark leverages AI to resolve many issues autonomously, it's also backed by a team of expert engineers. Ark is managed by Pink Duck, so if it can't solve your problem a human will step in to help.
